Processing of personal data
C’iel processes personal data of cielbags.com site’s Users in accordance with the provisions of Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR"), as well as with any other law applicable in your country, territory or location.
Which personal data do we collect?
A) C’iel will collect the following personal data:
(i) name, phone, home / residence address, email, geolocation data (provided via IT equipment on which cielbags.com is installed / running, if the geolocation function is enabled on the User's IT equipment), as well as any other data that User provides directly through the cielbags.com site (eg such as Content Provided by Users as defined in Terms & Conditions page), in compliance with a legal obligation to which C’iel is subject (art. 6, para.1 let. a) GDPR);
(ii) if the registration of the User account in the cielbags.com site is made via a Social Media account as Facebook or Google, C’iel will process the public profile data provided by the respective applications, in compliance with a legal obligation to which C’iel is subject (art. 6, para.1 let. a) GDPR);
(iii) C’iel can also process data about how the site is used such as behavior / interests / habits within the cielbags.com site, in compliance with a legal obligation to which C’iel is subject (art. 6, para.1 let. a) GDPR).
Purposes and legal basis for personal data processing
Personal data related to users may be processed by C’iel directly and / or through affiliates in the following purposes:
(i) to perform analyzes, reporting the performance of Site Service, preferences profiling, mainly the aim of improving the services offered by C’iel. C’iel will also be able to transmit the statistical data to its Affiliates. However, we would like to mention that all information submitted to third-parties will be provided in aggregated form, without including data that could lead to the identification of (directly or indirectly) the data subjects. The data resulting from profiling activity on consumer preferences will not be used to produce legal effects with regard to the User or otherwise to affect it to a significant extent.
(ii) your name and email can be collected and processed in order to improve our services quality. In addition, C’iel may process your data for market research, statistical analyses, or other research to improve its products and services, and for User satisfaction analysis.
(iii) your name and email, address can be collected and processed to carry out marketing and promotions initiatives relating to C’iel products and services whether by email, telephone, SMS or social media, also by using automated means (for example, you may wish to receive newsletters to be updated on C’iel new products and services and to find out about events, contests, demonstrations, loyalty programmes, etc. organised by C’iel).
We performe such communicationson our legitimate interest in doing business, always taking care that your fundamental rights and freedoms are and will not be affected.
How long do we keep your personal data?
As a rule, C’iel will collect and store personal data for the entire duration of the contractual relationships, and subsequently, the personal data will be stored for the periods applicable to different categories of personal data, established under the policy of storing and archiving data and documents.
If you withdraw the data processing agreement and there are no longer any legal grounds for processing or you will oppose the processing, and there are no legitimate and compelling reasons for the processing that prevails, C’iel will cease processing your personal data.
Persons who may access personal data
Personal data collected are mainly processed by C’iel's employees authorized to process personal data.
Personal data may also be disclosed to the following categories of persons:
(i) C’iel's agents who can process personal data in the name and on behalf of for any of the purposes mentioned;
(ii) authorities enpowered to request access to personal data, in response to a request for information submited in compliance with the legal provisions, or in any case C’iel must fulfill a legal obligation thereof;
(iii) third-parties, related to or during negotiations for a merger, sale of C’iel assets, consolidation or restructuring, financing or acquisition of C’iel or a portion thereof by other entities;
(iv) C’iel's partners or third-parties under contractual basis;
(v) general public in case of User-Submitted Content.
Data subject privacy rights
In compliance with the law, you as User are entitle to with a number of rights as the data subject, namely: to obtain confirmation of the existence or non-existence of personal data relating to you and to request access to those data, to request rectification or erasure of personal data or restriction of processing concerning you or to object to processing as well as the right to data portability.
To exercise these rights, you may contact us by sending a request to the following email address: contact@cielbags.com (Att: Customer Care Department)
C’iel will not answer to anonymous requests. Therefore, if you drop us an e-mail, please provide us your name and surname for identification purpose and for an appropriately answer to your request.
You have the right to lodge a complaint with the Romanian Data Protection Authority for Personal and/or other competent supervisory authority where you consider that the processing of your personal data infringes the Privacy Law.
Depending on the request, C’iel undertakes:
(i) to confirm the applicant whether or not to process his or her personal data;
(ii) to rectify, update, block, delete or convert anonymous the data, free of charge, data whose processing does not comply with the law;
(iii) to terminate the processing of the applicant's personal data.